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Email Documents to People Automatically

Email actions send each submission's PDF, or a Word template's Word document, to the people who filled in your form, or to your team, as soon as it's ready. Set one up for all your templates under Integrations > Email, or for one template on the Emails tab of its settings.

The Email actions page under Integrations with two email actions: a copy to the records address for every template, and one to the office for the Applications folder

Each email action can:

  • Send for every template, or for the templates and folders you choose. Any template can turn one off, or change its settings for that template only.
  • Send to fixed addresses, to the address someone typed into one of the template's fields, and to an address in the submission's metadata.
  • Send for every submission, or only the ones that meet your conditions, such as a status field set to Approved.
  • Write your own subject, message and file name, with the submission's values in them.
  • Attach the files, or send a download link. Files over the size you choose (7 MB unless you change it) go as a link.
  • From a Word template, send the Word document, the OpenDocument file, the PDF, or all of them.
  • Send from your own address, once you've verified your domain on the new Email domains page.

The Edit email action dialog with a subject and message that use the tenant's name and the property's address, and Attach the PDF selected, with a download link instead for attachments over 7 MB

A template's Emails tab lists your account's email actions that send for it, next to its own, and you can turn one off or change it for that template there.

The Emails tab of a template's settings: the account's Copy to our records with its subject changed for this template, and two email actions for this template only

Each submission's page shows who its emails went to and whether they arrived. Email actions email anyone on every paid plan, Starter and up. On the Developer plan or a free trial, you can set them up and try them out with test emails to your team. You can also set them up with API v2, our API clients, or an AI assistant connected to our MCP server. See Email Actions.

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Test PDFs are free and unlimited. No credit card needed.

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