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Webhook Events

When you create a webhook you choose which events it should receive. Each event is named <resource>.<action> — for example, submission.processed.

Events marked Default are pre-selected when you create a webhook in the dashboard. The rest are opt-in — select them explicitly if you want them.

EventDescription
submission.processedWhen PDF generation completesDefault
submission.failedWhen PDF generation failsDefault
submission.createdWhen a submission is created
submission.updatedWhen a submission is updated
submission.expiredWhen a submission expires
EventDescription
submission_data_request.viewedWhen someone views a data request formDefault
submission_data_request.completedWhen a data request is completedDefault
submission_data_request.updatedWhen a data request is updated
EventDescription
combined_submission.processedWhen combined PDF generation completesDefault
combined_submission.failedWhen combined PDF generation failsDefault
combined_submission.expiredWhen a combined submission expires
EventDescription
submission_batch.processedWhen batch processing completesDefault
submission_batch.failedWhen batch processing failsDefault
EventDescription
template.createdWhen a template is created
template.updatedWhen a template is updated
template.deletedWhen a template is deleted
EventDescription
api_token.createdWhen an API token is created
api_token.revokedWhen an API token is revoked
api_token.deletedWhen an API token is deleted
EventDescription
webhook.createdWhen a webhook is created
webhook.updatedWhen a webhook is updated
webhook.deletedWhen a webhook is deleted
EventDescription
account_integration.createdWhen an account integration is created
account_integration.updatedWhen an account integration is updated
account_integration.deletedWhen an account integration is deleted
custom_file.createdWhen a custom file is uploaded
folder.createdWhen a folder is created
folder.updatedWhen a folder is updated
folder.deletedWhen a folder is deleted
user.createdWhen a user is created
user.invitedWhen a user is invited
user.updatedWhen a user is updated
user.deletedWhen a user is deleted

Beyond choosing event types, you can narrow down when a webhook fires.

The Mode setting limits a webhook to a particular environment:

  • All submissions — fire for both test and live submissions (the default).
  • Test only — only fire for test submissions.
  • Live only — only fire for live submissions.

The mode of an event is determined by the submission it relates to (test or live), or by whether it was generated by a test (development) API token.

You can limit a webhook to specific resources by listing their IDs. In the dashboard, add the IDs to the API Token IDs, Template IDs, and Folder IDs fields (one ID per row). Through the API, set the api_token_uids, template_uids, and folder_uids arrays.

  • API Token IDs — only fire for events generated by one of these API tokens.
  • Template IDs — only fire for events related to one of these templates (their submissions, data requests, and template events). Matched by ID, so it keeps working across template versions.
  • Folder IDs — only fire for events related to templates in one of these folders or any of their subfolders (folder scoping is hierarchical).

Leave all three empty to receive events for everything in the account.