Account & billing

Default Inactivity Timeout is Now 30 Days

Previous versions of DocSpring included a default inactivity timeout of 1 hour. We included this timeout because many PDF templates and submissions can contain sensitive customer information.

Many people found the 1 hour timeout to be very annoying, so the default inactivity timeout has now been changed to 30 days. You can now configure this option in your Account Settings:

Inactivity Duration set to 30 days on the Account Settings page

We still recommend that you set your Inactivity Duration to 1 hour (or less) if you are sending us any sensitive information.

Thanks for using DocSpring, and please let us know if you have any feedback or questions!

All updates

Try DocSpring with your own documents

Upload a PDF or create an HTML template, then fill it from our API. No credit card required.

Start Free Trial